The Department of Homeland Security (DHS) is calling on those who want to help protect American interests and secure our Nation.
DHS Components work collectively to prevent terrorism; secure borders and our transportation systems; protect the President and other dignitaries; enforce and administer immigration laws; safeguard cyberspace; and ensure resilience to disasters.
We achieve these vital missions through a diverse workforce spanning hundreds of occupations.
Make an impact; Join DHS.
U.S. Citizenship and Immigration Services secures America's promise as a nation of immigrants by providing accurate and useful information to our customers, granting immigration and citizenship benefits, promoting an awareness and understanding of citizenship, and ensuring the integrity of our immigration system.
Visit us here for more information.
Every day, our Supervisory Immigration Services Analyst supervise a staff of subordinates responsible for performing a wide range of analytical functions including policy analysis, quality assurance, process improvement, resource analysis, and program analysis.
This position of SUPERVISORY IMMIGRATION SERVICES ANALYST starts at a salary of $96,970(GS-13, Step 01) grade level, with promotion potential to$126,062(GS-13, Step 10) grade level.
Apply for this exciting opportunity to become a member of the Service Center Operations Directorate, Potomac Service Center in Arlington, VA within U.S. Citizenship and Immigration Services.
For definitions of terms found in this announcement, please click here.
This position is not in the bargaining unit.
This position is not considered "essential" for purposes of reporting to work when the facility might otherwise be closed.
Relocation expenses are authorized if you are a USCIS employee assigned to the Refugee, Asylum and International Operations program and have been approved for rotation from an overseas assignment.
Relocation expenses for USCIS employees assigned to an OCONUS location will be considered on a case-by-case basis.
Note: USCIS may fill one or more positions using this vacancy.
GS-13: You qualify at the GS-13 level if you possess one (1) year of specialized experience, equivalent to at least the GS-12 level in the federal government, which has equipped you with the skills needed to successfully perform the duties of the position.
You must have experience performing the following duties: Conducting complex studies, analyzing findings and making in-depth recommendations on substantive operating programs that requires applying knowledge of qualitative and quantitative analytical techniques along with knowledge of the mission, organization, and work processes of the programs and the relationships of administrative support activities such as policy analysis, quality assurance, process improvement, budget analysis, data analysis, and program analysis; Conducting highly detailed analyses of extremely complex functions and work processes including the examination of production standards, workloads, nonproductive time, and deviations from standards to determine validated staffing requirements for the function studied; Performing a myriad of highly complex analytical studies and projects related to management improvement, productivity improvement, management controls; Long-range planning including developing guidance on techniques for management and methods improvement, analyzing and advising on proposed reorganizations or realignment of functions; Developing manuals and directives covering the administrative aspects of field operations; coordinates with other unit supervisors to oversee the work of contractors through contract managerial personnel to establish organizational objectives, goals, priorities and deadlines.
Please read the following IMPORTANT information to ensure we have everything we need to consider your application.
It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant work experience and education (if applicable), as it relates to this job opportunity.
Please be clear and specific when describing your work history as we cannot make assumptions regarding your experience.
Your application will also be rated and ranked among others, based on your responses to the online questions.
Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) Duties (be specific in describing your duties) Employer's name and address Supervisor name and phone number Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008) Start and end dates for each grade/pay level if you've held a federal position.
Full-time or part-time status (include hours worked per week) Salary Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible Federal Experience If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history.
This information will be further validated if selected for this position.
National Service Experience (i.e., volunteer experience) Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).
Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
You will receive credit for all qualifying experience, including volunteer service.
Please provide the dates and amount of time/hours worked earning this experience.